Codes, discounts and availability
An active friend code applies the discount shown for eligible products. A friend code is a referral code that may be shared; it is not a prepaid credit, payment method or personal download key. Codes may be paused or changed for future orders. That does not cancel access from an already completed purchase.
Prices are in USD. Review the final total and selected products before paying. Discounts cannot be combined with other Friends offers. Availability and quoted prices can change before checkout; a changed total must be reviewed again. A provider or your bank may show currency conversion or charges in its own checkout.
Products, bundles and requirements
The purchase covers the products listed in the order. A bundle includes its listed contents. Expansion Packs may require a separately licensed parent plugin and a compatible version. A discount does not expand the license or include future products. The product license terms and stated product requirements apply.
Before paying
The purchaser must be at least 18 and legally able to contract, or a parent or legal guardian must complete the purchase. You need a legitimate RPG Maker MZ license, the compatible versions and any parent products listed in the offer, an internet connection and an itch.io account for claiming access. RPG Maker MZ and separately sold dependencies are not included unless the offer says so.
You receive a license and personal digital access links for the items listed at checkout, not physical goods, ownership of the software, custom development or a subscription. Review the product pages and any available demo before purchasing.
Payment and delivery
Undermax sells and delivers the products; PayPal processes the payment. Undermax does not operate the payment network, but remains responsible for its own order handling and applicable seller obligations. Access links are shown after payment is confirmed. A pending authorization is not a completed purchase. If confirmation is interrupted or delayed, keep the order reference and contact [email protected] before attempting another payment.
If valid inventory cannot be assigned, the order must not deliver someone else's link. Contact support if a payment and delivery record appear inconsistent. An order marked for review requires investigation; it is not a promise of immediate fulfillment.
By selecting immediate delivery at checkout, you request digital supply as soon as payment is confirmed. Where the law permits, this can end a change-of-mind withdrawal right after supply starts; it does not remove mandatory remedies. Closing PayPal before approval normally cancels an unpaid attempt. Closing a page after approval is not a refund or cancellation of a completed payment. If uncertain, use Check payment or contact support before paying again.
Personal itch.io access
Sign-in through official itch.io authorization is required before creating a Friends payment. We associate the order with that account identifier. The purchase history displays delivery links after payment confirmation. Linking a product to your itch.io library requires completing the claim on itch.io; a library match alone does not confirm that a particular download key was claimed. Synchronization can be delayed or unavailable, and the date of the latest successful check is shown.
Keep each delivered download link private. Open it while signed in to your own itch.io account and use its claim option to connect the product to your library. Available files follow the product and access tier included in your purchase. itch.io's account and download rules also apply.
Receipts and information
A receipt email is optional. If provided, it is used for the order receipt and access links. Your Friends purchase history remains available through the itch.io account used at checkout. Keep the confirmation and claim each product on itch.io. PayPal maintains its own payment record. An order email is not a tax invoice unless explicitly identified as one.
We retain the order, referral code, prices, payment references, delivery and terms-acceptance records needed for this service. PayPal receives product names, the amount and an order reference; personal download links are not included in that payment request. See our privacy notice.
Cancellations, refunds and help
For a failed link, missing item, duplicate charge, cancellation or refund request, email [email protected] with the order or payment reference. No support account is required. The Support Portal is an additional option.
Digital purchases are normally final; discretionary refunds are limited to exceptional cases. The refund policy, applicable law and the payment provider's process apply. Accepting these terms is not a blanket waiver of cancellation rights or remedies for a defective or undelivered product. Revisions do not retroactively remove rights from a completed purchase.